Draft Quality Collective
Dear Restaurant, Bar, and Taproom Owners —————————————————
We have spent the better part of this shutdown looking for ways to reinvent Better Beer Society and create a solution that would utilize our expertise and be most impactful to restaurants, bars, and taprooms who continue to struggle during this time.
We’d like to introduce you to our new Draft Quality Collective; our new “in-house” draft maintenance program model centered around best-practices. What makes this program so exciting to us is in its potential. This has never been done before. This unique and comprehensive program provides you an innovative, affordable, and practical solution for your ongoing draft maintenance needs amidst so much uncertainty.
If we have taken anything away from the past few months, it’s that change can be a very good thing and it is our hope that with your support, we will collectively reshape and advance how the industry cares for their draft systems through accountability, practicality, and consistency.
All positive steps towards improving quality at dispense while having the potential to save you thousands of dollars each year.
We are currently seeking new members for this program. Early adopters will be rewarded with an introductory rate.
We know that you have questions. Let’s discuss and we can discover if this program is right for you. Welcome to the DQCollective.
Members of this subscription-based monthly service will receive:
Initial Consultation / System Walkthrough
One-on-One professional consultation with our technicians. Better Beer Society will schedule an initial visit to inspect your entire system top to bottom (e.g. – towers, cooler, trunkline, glycol chiller/power pack) offering you an in-depth report. We’ll then build a custom profile for your establishment via a client portal page which you’ll have access to. There you’ll have access to this initial report, along with tracking updates, cleaning logs, as a well as a planning tool that allows us to create a plan for any future repair work or installs when budget allows.
On-site Training / Professional Supervision
Our Field Quality Reps will work with your designated cleaners to properly train them utilizing best-practice methods designed for your system. Our comprehensive training program will include safety protocols, multiple hands-on cleans to ensure knowledge retention, a personalized digital recording of your system maintenance allowing a step-by-step walkthrough, along with continued follow-up support and monitoring for your peace of mind.
Help Desk / Emergency Response
Better Beer Society has always prided ourselves on our distinction in offering high-quality service, which
includes our responsiveness. Members will have access to our Help Desk / Emergency Response line, which offers our members technical support when they need it most. 5pm on a Friday, for example.
Client Portal / Support / Partner Resources
As a member, you will have your own personalized page complete with a unique login that stores your detailed information. This page will offer resources and support, support, and more support — such as step-by-step cleaning, your digital walkthrough, troubleshooting and FAQ page, videos, quarterly workshops, and much more as we grow. We plan to invest heavily into our value-adds for you.
Equipment Share Program
Draft Quality Collective (DQC) Members won’t have to hassle with the unnecessary storage or investment in draft maintenance equipment and chemical. It’s bulky. It’s expensive. Members will have access to our full line of professional equipment from our partners (Micro Matic USA, Foxx Equipment, et al.) Similar to other vendors such as AmeriPride or Ecolab, Better Beer Society will schedule and deliver your unique cleaning kit along with the exact chemical ratio your system requires. This professional kit will arrive clean, compact and neat. It will be thoughtful and include all tools necessary to support your staff. We then will schedule pickup, typically within a 48-hour window.
BBS Quarterly Service (acid cleans + deep cleaning)
As an ongoing partner, our Field Quality Reps & Technicians will provide quarterly acid and deep cleaning for your system, targeting the inorganic (oxalate/beerstone) matter that builds over time. This service is included as part of your membership with us at no extra charge and will be available upon request.
Field Quality Assurance
As a complimentary service, our team of Field Quality Reps will periodically check in on your system and offer courtesy calls. This is a great moment for us to connect, talk shop, and make sure everything is going well with your system.
Annual Jumper Line Replacement
In adherence with industry standards, all direct draw and vinyl jumper lines need to be replaced annually, as they absorb flavor. Better Beer Society provides members this service at no extra cost and is built into one of your scheduled quarterly service calls throughout the year.
Member Discount provided on all service calls, repairs, and installs.
